Your customer database with service history and vehicle info. Click any row for full details.
👤
No customers yet
Customers are automatically added when someone books through your website.
My Schedule
Request Skillset Update
Request changes to your skillset. Your manager will review and approve.
Messages
All SMS and email conversations with your customers.
No messages yet
Messages will appear here when you send or receive SMS/email with customers.
Work Orders
Estimates, repair orders, and invoices across your shop. Real-time read of the WO substrate.
The Work Orders engine is coming online. Once HelpWin enables wo_full_v0 for your shop, estimates, repair orders, and invoices will appear here in real time.
Active
--
Overdue
--
Awaiting parts
--
Ready for pickup
--
Posted today
--
Loading work orders...
Drag a card between lanes to update its status. Estimates advance by sending for authorization; repair orders advance by posting an invoice.
Work Order
Inspections
Digital Vehicle Inspections sent to your customers. Real-time read of the DVI substrate per dvi-full-spec.
The DVI engine is coming online. Once HelpWin enables dvi_v0 for your shop, inspections, customer dispositions, and engagement metrics will appear here in real time.
Active
--
Sent, not viewed
--
Customer viewing
--
Signed (30d)
--
AI-flagged
--
Loading inspections...
Repair Plans
Customer-facing repair plans: compose recommended work, share a link, and track what your customers approve. Real-time read of the repair-plans substrate.
Repair Plans are coming online. Once HelpWin enables repair_plans_v0 for your shop, you can compose plans, share them with customers, and watch approvals here in real time.
Active
--
Shared, not viewed
--
Customer viewing
--
Approved (30d)
--
AI pending
--
Loading repair plans...
New Repair Plan
Items
New inspection
Inspection templates
System templates ship ready to use. Fork one to make an editable copy for your shop, or start a blank custom template. Published templates appear in the New-inspection picker.
New blank template
A blank template starts with no inspection points. To get a ready-made point list, fork a system template instead. (Adding points to a blank template is coming soon.)
Loading templates...
Analytics
Reports
Customer Overview
Booking Overview
0
Total Bookings
0
Completed
0
No-Shows
0%
Cancel Rate
Appointments Per Week
Busiest Patterns
—
Busiest Day of Week
—
Busiest Time Slot
Cancellation Timing
Top Services This Month
Operations
0
Leads This Month
$0
Estimated Value
0%
Conversion Rate
Lead Funnel
Recent Leads
Period Comparison
Bookings Over Time
Last 8 weeks
Revenue Analytics
Peak Hours Analysis
Top 5 busiest hours
Top Services (All Time)
By booking count
Month-over-Month
Completion Rate
Benchmarks
Anonymous peer comparison
Team Members
Add Team Member
Adaptive Scheduling
Loading...
Booking Widget
Auto-assigns appointments to employees by skillset and load.
Adaptive Scheduling Tier
Loading...
Google Business Profile
Not linked
Link your Google Business Profile to surface real Google reviews inside your booking widget. Customers see your star rating + recent reviews next to the schedule, building trust before they book.
Download a complete export of all your business data stored in HelpWin.
Vacation / Pause
Set a pause window when you'll be unavailable. During the window your public booking widget shows a "fully booked" stub with the return date. Customers can still book appointments for after the pause ends. Only one pause window can be active at a time.
Pause currently active:
Shown on your public booking page during the pause. Leave blank to use the default copy.
Referrals
Earn credits by referring other businesses to HelpWin. Share your unique link below.
Your Referral Link
Loading...
0
Total Referrals
0
Pending
0
Converted
$0
Credits Earned
Quick Share Message
Loading...
Bays
Define your service bays
Grow Your Shop
Your plan includes every HelpWin tool at no extra cost. Start simple and switch on deeper tools as your shop grows. You can turn anything off again anytime.
Always on: Appointments, Customers, Work Orders, Invoicing, Messages.