Record new refund or credit
Tier auto-detects from amount per S6 §1. T1 = Jasper unilateral; T2+ documents Vincent technical-confirm; T4 requires attorney reference for > $10,000.
v0 records the adjustment as pending. Execute the actual Square refund via Square Dashboard, then mark executed on the Adjustments Log tab and paste the Square refund ID. Worker-side Square API automation is a follow-up bite per S6 §1.2.
Owner subscription view (relocated 2026-06-16)
The owner-facing subscription panel (plan status, payment method, request-cancellation, and the Y1–Y6 pricing schedule) was moved off the shop dashboard during the IA consolidation walk and is internal-only. This console (Billing & Dunning) is the canonical place to manage a shop's billing. The full original markup is archived at helpwin docs/archive/_relocated-owner-billing-2026-06-16.html.
Terms of record: cancel at the end of any year with 30 days written notice; mid-year cancellation is prorated against work delivered. After Y6, HelpWin holds Y6 pricing for ongoing service unless both parties agree in writing to a new schedule. The Y1–Y6 monthly rate tracks an hourly-wage anchor that grows about $1/hr per year (schedule generated from the billing config, not hard-coded here).